A. Yes, we allow you to bring your own food and snacks. However, NO COOKING is allowed inside our facility. *We have a outdoor grill that guests may use for an added cost.

Our refrigerator space is reserved for cakes and ice cream only. Therefore, we do not recommend any food items that need to be kept cold. You can bring in your own drinks, just remember NO alcohol is allowed.

A. No, it is the responsibility of the parents and caregivers to monitor and supervise the children. We do not supervise the children and do not offer childcare services. That is why we require parents and caregivers to always be in the play areas with the children.

A. Y’ Bounce Kidz has soft play equipment and is safety certified. We have a large soft play area for kids 8 and under. We have four bounce houses, slides, trampolines, and a ball pit for active play. We have numerous games, books, and toys for the children to enjoy.

A. Yes, all guests must sign a waiver including grandparents and those who are just spectators. For insurance purposes everyone must sign a waiver. Save time and sign your waiver now on our website.

A. Yes, parent/guardian attendance is required. Parent/guardian must be responsible for their child/children. You cannot leave the children unattended inside the facility for any reason. We do not offer drop-off services.

A. Absolutely! Our play equipment is safety certified, and we do daily, weekly, and monthly inspections to ensure safety and cleanliness.

Our party host disinfects, sanitize, and wipes down all equipment before each party.

A. You can begin setup 30 minutes before the party begins. You must begin cleanup and party breakdown 30 minutes before party ends. To avoid additional charges, you must have party room cleaned and personal items moved out by the specified time that your party is scheduled to end.

· All guests including adults must wear socks in the play areas at all times.

· We respectfully request that patrons of Y’ Bounce Kidz do not bring into the facility any items resembling firearms or knives.

· Please do not bring children to play that have symptoms of a contagious illness. We keep everything clean but ask you to help us minimize the spread of germs. Any kids observed to have a fever, vomit or show other outward signs of a contagious illness will be asked to leave.

· No food or drinks allowed in the play area.

· Drop-offs are not permitted.

· Running or climbing up the slides or on the outside of the structures is NOT allowed.

· The parent/guardian of kids playing in a manner that is dangerous or disrespectful, will be asked to supervise the child’s behavior more closely. If we have to ask more than 2 times to stop something that might cause harm to his/herself or other children, we reserve the right to request the child to leave for the day.

· Spitting and hitting will not be tolerated.

· No foul language is allowed.

· No riding of scooters onto padded areas, party room, or any other area other than our playroom. One child per scooter, and please use scooters only for its intended use.

· All guests are required to sign and comply with our Waiver of Liability upon entering our facility.

• A $150 deposit is due at time of reservation. 

• The Deposit is Non-Refundable. Do not reserve a party date if you are unsure that you want to have your party at our facility.  

• The remaining balance of your party must be paid in full no later than 24 hours prior to your scheduled event. We accept Visa, MasterCard, Amex, Discover and cash. Sorry, no checks, no Cashapp. 

• If you would like any add-ons like food items, balloons, grill or party favors please let us know at least 14 days in advance. 

• We absolutely cannot accept parties larger than the maximum allowed capacity per party room. Please consider this when inviting your guest. Do not forget to include the guest of honor and all siblings. Our maximum at Y’ Bounce Kidz is 24 children.  

• Let us know about any required changes 14 days prior to your party so we can prepare accommodations, we want your party to go as smooth as possible. 

• Children must always be supervised. Drop-offs are not permitted. 

• You must vacate your party room per your reserved time.  Our staff must have time to clean and setup for the next event. 

• You may bring your own balloons to the party but they must already be inflated. If you need Y’ Bounce Kidz to inflate them, there is a charge of $2 per balloon. If you would like to purchase balloons from us, the cost is $3 - $5, depending on the sizes. 

• You are welcome to bring additional party décor for your party room, but you are responsible for setup and clean up of those items. Only one banner per room can be adhered with scotch tape only.  Nothing else can be stapled, thumbtacked, nailed, glued, or taped to the walls. 

• No alcoholic beverages, smoking, or illegal substances are ever allowed inside Y’ Bounce Kidz. 

• On the day of the event if you go over your maximum occupancy, additional fees will apply. A charge of $20 per person for the first 10 people over the maximum, if you exceed the maximum occupancy by more than 10 guest you will be required to upgrade to pay an additional $100.   

• All guests are required to sign and comply with our Waiver of Liability upon entering our facility.

  ***SAVE TIME AND READ OUR WAVIER HERE ***

A. Two weeks (14) days advance notice is required to cancel your party, we will work with you to find another date and time that will work within three (3) months of your original party date. Your original deposit will be applied towards your rescheduled party. If you fail to reschedule your new party date within seven (7) days of your cancellation, then you forfeit your $150 deposit. 

• If you need to reschedule, the deposit will be applied to the new party date but, the party must take place within the next 12 weeks subject to availability. 

• A $25 Processing fee will be applied to any party that needs to be rescheduled. 

• A party may not be rescheduled more than once. 

Q & A rules are subject to change. Please feel free to contact us with any additional questions that you may have.